This cancellation policy governs the terms and conditions for canceling bookings or services with TOURS BY WALK. By making a booking or availing of our services, you agree to comply with this policy.
1. Booking Cancellation:
a. If you wish to cancel a booking, you must notify us in writing via email or through our official communication channels.
b. The cancellation request will be effective from the date of receipt of your written communication.
2. Cancellation Charges:
a. The applicable cancellation charges will be determined based on the time of cancellation and the type of service booked.
b. Cancellation charges may vary for different services and packages. Please refer to your booking confirmation or contact us for specific details.
3. Refunds:
a. Depending on the time of cancellation and the terms of the booking, you may be eligible for a partial or full refund.
b. Refunds, if applicable, will be processed through the original payment method used for the booking.
4. Cancellation by TOURS BY WALK:
a. TOURS BY WALK reserves the right to cancel or reschedule a service or booking due to unforeseen circumstances, safety concerns, or events beyond our control.
b. In such cases, we will provide you with alternative options or a full refund as per your preference.
5. No-shows and Late Arrivals:
a. If you fail to show up for a booked service or arrive late, it may be treated as a cancellation, and no refund or rescheduling will be provided.
6. Force Majeure:
a. TOURS BY WALK shall not be liable for any cancellations or delays caused by force majeure events, including but not limited to natural disasters, political unrest, strikes, or acts of government authorities.
7. Communication:
a. All cancellation requests and communications must be sent to the email address or contact details provided by TOURS BY WALK.
8. Changes to the Cancellation Policy:
a. TOURS BY WALK reserves the right to modify or update this cancellation policy at any time without prior notice.
9. Contact Us:
If you have any questions or need assistance regarding our cancellation policy, please contact us at toursbywalk@gmail.com or +91 9967483708.
By booking with TOURS BY WALK, you acknowledge and agree to abide by this cancellation policy. Thank you for choosing TOURS BY WALK, and we look forward to serving you.